Course Content
Lesson1: UNDERSTANDING MEDICAL ERRORS — DEFINITIONS AND SCOPE
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3 Topics
1.1 Definitions
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1.2 Epidemiology and Scope of Medical Errors
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1.3 Classification of Medical Errors
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Lesson 2: CONTRIBUTING FACTORS AND ROOT CAUSES
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3 Topics
2.1 The Systems Approach to Medical Errors
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2.2 Human Factors Contributing to Medical Errors
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2.3 System-Level Contributors
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Lesson 3: MEDICATION ERRORS — PREVENTION AND BEST PRACTICES
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5 Topics
3.1 Scope of Medication Errors
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3.2 The Five Rights — and Why They Are Not Enough
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3.3 High-Alert Medications
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3.4 ISMP 2024–2025 Targeted Medication Safety Best Practices
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3.5 Technology as a Safety Tool — and Its Limitations
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Lesson 4: COMMUNICATION ERRORS AND STRUCTURED TOOLS
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4 Topics
4.1 Communication as a Patient Safety Issue
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4.2 SBAR Communication Framework
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4.3 I-PASS Handoff Protocol
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4.4 Read-Backs and Closed-Loop Communication
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Lesson 5: DIAGNOSTIC ERRORS
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3 Topics
5.1 Scope and Impact of Diagnostic Errors
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5.2 Cognitive Biases and Diagnostic Errors
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5.3 Strategies to Reduce Diagnostic Errors
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Lesson 6: PATIENT FALLS, SURGICAL ERRORS, AND HEALTHCARE-ASSOCIATED INFECTIONS
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3 Topics
6.1 Patient Falls
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6.2 Surgical and Procedural Errors
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6.3 Healthcare-Associated Infections (HAIs)
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Lesson 7: CULTURE OF SAFETY AND JUST CULTURE
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4 Topics
7.1 What Is a Culture of Safety?
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7.2 Just Culture
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7.3 Error Reporting Systems
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7.4 TeamSTEPPS
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Lesson 8: DISCIPLINE-SPECIFIC CONSIDERATIONS AND FLORIDA COMPLIANCE
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5 Topics
8.1 Nursing (RN, LPN, APRN)
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8.2 Physical Therapy, Occupational Therapy, Respiratory Therapy, and Speech-Language Pathology
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8.3 Home Health Aides and Certified Nursing Assistants
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8.4 Medical Assistants and Healthcare Office Personnel
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8.5 Home Health and Health Administrators
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Lesson 9: FLORIDA PATIENT SAFETY AND REPORTING REQUIREMENTS
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3 Topics
9.1 Florida Patient Safety Act and AHCA Reporting
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9.2 Patient Safety Requirements for License Renewal
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9.3 Key Takeaways for All Florida Healthcare Practitioners
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REFERENCES
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Final Quiz
Prevention of Medical Errors Quiz
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