Enhancing Patient Safety and Quality of Care

Patient safety remains one of the most significant challenges facing healthcare systems today.
Preventable adverse events, communication failures, medication errors, healthcare-associated
infections, and system-level breakdowns contribute to patient harm, increased healthcare costs,
and decreased public trust.
This course provides Florida healthcare professionals with evidence-based strategies to improve
patient safety, strengthen quality improvement initiatives, reduce preventable errors, enhance
communication, and foster a culture of safety. Participants will review current research, Florida
regulatory expectations, quality improvement methodologies, and practical interventions that
improve patient outcomes across healthcare settings.

Learning Objectives
Upon completion of this course, participants will be able to:

1. Define patient safety and quality improvement principles.
2. Identify common causes of preventable patient harm.
3. Discuss the impact of communication failures on patient outcomes.
4. Apply evidence-based strategies to reduce medical errors.
5. Recognize the role of healthcare culture in promoting patient safety.
6. Describe quality improvement methodologies used in healthcare.
7. Explain Florida reporting requirements related to adverse events.
8. Implement patient-centered approaches that improve quality of care.
9. Utilize technology to support safe healthcare delivery.
10. Promote interdisciplinary teamwork and accountability.